Client Testimonials - Client Reviews - Connell Roofing

Client Testimonials

What Our Clients Are Saying

The process started with me calling., I was thrilled to have a knowledgeable person answer that knew something about the roofing business. She committed to having a sales person call me with in two days. I was thrilled to have Chris Kent call me back that same day. Chris was very patient with my questions about ventilation . He was not annoyed when I had him come out to the house a couple of times to explain the alternatives.
We scheduled two days to get the job done and due to weather it had to be moved twice. They were great with communicating the changes.

Finally , the day arrived and the crew showed up and was very efficient and clean. Zack was the production manager and he was there all day to answer all of my questions. There was rain scheduled the next day, so they had a crew and a half show up and they got the two day job done in one day. The next day Curtis and Mark came out and finished cleaning up and installing the soffit vents. They did a great job despite having to battle with some yellow jackets.

Later that day Zack came back out and created a short punch list and explained the life time warranty on the roof and explained that they will drive by after storms and check the roof to see if repairs need to be made.

I made a great call going with these guys and glad to know they will be looking at my roof for years to come.

I would recommend them for any work that you need to have done.

Brian S.

Holliston, MA

The crew came in and did a great job. They got the old roofing material off and cleaned up the area neatly in one day. The rest of the job was done over two or three days, if I remember correctly. A year later when we had a bit of storm damage from Hurricane Sandy, James came back to repair it. he was very responsive, courteous and easy to work with, and he stands behind his work. I highly recommend him.
Annemarie T.

Framingham, MA

My neighbor has told me how pleased she has always been with you and your work – and now I know for myself it’s all true!
Jane R.

Dover, MA

I want to thank you not only for your fine work, but also for your cooperation with and consideration of the residents…..The men in your crew were all very polite and helpful. Although the project required some adjustment in the daily routine of the owners, their inconveniences was kept to a minimum, due to your efforts. I look forward to working with you in the future.
Daivd D.

Needham, MA

Could not have been happier with the customer service and final result of the windows put into my home. Ben and his team replaced 33 windows in my home and finished the work in 2.5 days. They left the house spotless and kept me up to date on the work every step of the way. They even offered to come back after the inspection to pull the stickers off of the windows. Will use them again the moment I have another roofing, siding or home maintenance need!
John H.

Dedham, MA

I would highly recommend Connell Roofing! At a previous residence, they replaced our roof and gutter system, and at our new house they repaired our copper gutters and downspouts, removed ice dams and shoveled snow off our roof. They are always so professional and responsive to our needs. I value the relationship and trust we’ve developed with Connell Roofing and wouldn’t go anywhere else!
Carrie L.

Holliston, MA

Connell Home Improvements is an all-around great company. I called them for some work on my roof and was not disappointed. Great quality and professional work! I have since contacted them for a siding job and I am looking forward to hiring them again.
Sarah F.

Holliston, MA

He was very responsive and the only one that would call back. He was very reasonable about pricing. He has done good work for us before so I am very excited to use him.
Deborah A.

Needham, MA

They did an excellent job. They were professional and the owner was here every morning to supervise. He then came back every night to check up as well. Towards the end of the job he walked the property with me to make sure everything was done property.
Shirley K.

Needham, MA

Came home and found a small puddle on my daughter’s bed…oh no…the roof was leaking. I was so pleased by the job Connell roofing did, I hired them a second time to put a new roof on my new home. They are very easy to work with and they clean up after taking off the new roof and putting a new roof on.
Gail S.

Belmont, MA

I recently had a very positive experience with Connell Roofing. They have someone in their office during business hours so I could usually speak with someone when I called. Chris came and gave me a timely, thorough estimate. The people in the office were helpful getting the permit and keeping me posted. Zach was the project manager and had his crew complete the job in one day and cleaned everything up perfectly. They were easy to work with, friendly, efficient, and clean. I also believe their work is good (but it will take time to know that for sure!). I highly recommend them.
Stefanie A.

Wellesley, MA

Matt and his crew were wonderful to work with–polite, accommodating, and excellent communicators. The job turned out to be more complicated than expected because hornets had decided to take up residence, and these guys couldn’t have been more helpful and unflappable (not to mention brave!). I would definitely use this company again.

Angies List Review


Just had my roof replaced by Connell Roofing. Very happy with their work. Gutters were taken down, roof was done in one day, gutters were then re-installed. Everything was done promptly and professionally. Most importantly, I was very comfortable with the advice I was given regarding my roofing needs. And there was no nickel-and-diming for a few little extras I asked them to do. Honest, straight forward and didn’t get the feeling I was being handled. I recommend Connell. They will take care of you.
Lou T.

Holliston, MA

Connell Home Improvements does one hell of a job fixing any problems relating to your roof/siding/or really anything. I have called him numerous times to do either small or large repairs on my home and each time the business owner promptly arrives at my house exactly when he told me he would and gives me a fair price. I have had other companies do repairs before but none have seemed to have been of the same level of quality as Connell. Call them, you won’t be disappointed. You will get something fixed the right way for a fair price instead of having a different company Mickey Mouse it and up charge you.
Camden H.

Holliston, MA

From start to finish this company did a fantastic job, they replaced my roof in just one day, everything we asked for was done correctly. When I asked the foreman to come back to check a spot on the roof he came out in two days and went up and showed me photos of what I saw, which turned out to be nothing at all. The price was higher than others but I had good recommendation from a previous client and I think I got what I paid for.
Eric P.