Career Opportunities at Connell Roofing - Connell Roofing Medfield MA

Career Opportunities

Career Opportunities at Connell Roofing Medfield, MA

Connell Roofing is a Massachusetts roofing company servicing residential and commercial property owners for over 60 years. Our services include: roof installations, roof repairs, gutter installations, gutter repairs, gutter covers, siding, windows and doors. We price our services fairly and work hard to make sure that our customers get just what they expect. We are fully insured, registered and licensed by the state of Massachusetts and also certified by CertainTeed as a Quality Expert.

We are Master Elite Certified by GAF. Master Elite® Certification is GAF’s factory certification program that provides ongoing training to roofing contractors and assurance to you that the roof will be completed well and professionally.

Click On The Job Opportunities Below:

Project Specialist

JOB DESCRIPTION: Project Specialist
DEPARTMENT: Sales
REPORTS TO: General Manager / President
SUPPORTS: Field / Production / Sales / Office
POSITIONS UNDER DIRECT SUPERVISION: N/A

Job Summary: Functional Responsibility

Qualifications:
1) Interpersonal Skills
2) Independence/Self Motivated
3) Computer Skills
4) Relationship Management/Development
5) Problem Solving
6) General Construction Knowledge
7) Adaptability
8) Organizational Skills
9) Reliability
10) Punctuality/Time Management
11) Marketing
12) Multitasking
13) Ability To Make Decisions
14) Foresight To Avoid Problems Before They Occur
15) Scheduling
16) Working In High Volume
17) Clean Driving Record
18)Well Groomed / Pride In Appearance

Functional Responsibilities:

A) Greeting and developing relationships with customers in a positive and professional
manner
B) Providing a positive and memorable experience for all customers
C) Answering all phone calls and return all missed calls received after hours
D) Carrying customers throughout sales process regardless of outcome
E) Following up on unsold jobs
F) Maintains communication with office, production, and managerial staff
G) Maintain project knowledge and availability
H) Advise customers by providing information on products they ask about
I) Working proactively within the team
J) Working in a group towards/obtaining a common goal
K) Obtain deposits by totaling purchases; checks and credit cards for office
L) Gather and record all information from customers
M) Schedule proposal sit at measure call – if not notify office to set proposal
N) Write proposal template for office
O) Maintaining job status on CRM
P) Obtaining correct signatures and initials on contracts
Q) Relaying referrals to office for new lead generation
R) Maintaining cleanliness of office and company vehicles
S) Notifying office when supplies are low
T) Participating in organic lead generation
U) Coordinating sales with production
V) Adhere to company safety guidelines
W) Reports any incidents including damages and injuries immediately to his or her
supervisor
X) Request feedback from customers
Y) Undergo training
Z) Adhere to company policies and procedures

Administrative Assistant

JOB DESCRIPTION: Administrative Assistant

DEPARTMENT: Office

REPORTS TO: General Manager / President

SUPPORTS: Production / Sales / General Manager / President

POSITIONS UNDER DIRECT SUPERVISION: N/A

Job Summary: Functional Responsibility

Qualifications:

  1. Customer Relations
  2. Administrative Support
  3. Interpersonal Skills
  4. Front Desk Operations / Computer Skills
  5. Relationship Management
  6. Problem Solving
  7. Adaptability
  8. Organizational Skills
  9. Reliability
  10. Marketing
  11. Sales
  12. Accounting
  13. Multitasking
  14. Time Management
  15. Ability To Make Decisions
  16. Foresight To Avoid Problems Before They Occur
  17. Scheduling
  18. Working In High Volume, Fast Paced Events

Functional Responsibilities:

  • Welcoming visitors and customers in a positive and professional manner
  • Providing a positive and memorable experience for all customers
  • Answering all phone calls
  • Return all missed calls received after hours
  • Gather and conduct all information from customers (see lead call questions)
  • Schedule all measure calls
  • Remind customers 24 hrs via phone call and email
  • Advised customers by providing information on products they ask about
  • Know how to use the Dispute Resolution Process
  • Working proactively within the team
  • Working in a group towards/obtaining a common goal
  • Process payments by totaling purchases; checks and credit cards
  • Bank deposits
  • Write proposals
  • Passing jobs in your firewall by insuring proposals are fully signed, have a deposit, and shingle color before going over to productions firewall
  • Putting together pre construction packets for production
  • Collect mail from post office and mail box
  • Applying and posting permits
  • Calling in inspections
  • Registering warranties
  • Sending thank you cards to completed jobs
  • Sending thank you cards with gift cards to referrals and reviews
  • Make sure office is supplied and clean (see office check list)

Job Type: Full-time

Salary: $52,000.00 – $56,000.00 per year

Benefits:

  • Dental insurance
  • Employee discount
  • 100% Employee Health insurance
  • Paid time off
  • Retirement Benefits
  • Life Insurance
  • PTO

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus pay
  • Commission pay
  • Signing bonus

Ability to commute/relocate:

  • Medfield, MA 02052: Reliably commute or planning to relocate before starting work

(Required)

Experience:

  • Administrative Assistants & Receptionists: 1 year (Required)
  • Customer service: 1 year (Required)

Work Location: In person

Residential Project Manager

Job Description Here

Residential Repair Technician

Job Description Here

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