Career Opportunities

Career Opportunities at Connell Roofing Medfield, MA

Connell Roofing is a Massachusetts roofing company servicing residential and commercial property owners for over 60 years. Our services include: roof installations, roof repairs, gutter installations, gutter repairs, gutter covers, siding, windows and doors. We price our services fairly and work hard to make sure that our customers get just what they expect. We are fully insured, registered and licensed by the state of Massachusetts and also certified by CertainTeed as a Quality Expert.

We are Master Elite Certified by GAF. Master Elite® Certification is GAF’s factory certification program that provides ongoing training to roofing contractors and assurance to you that the roof will be completed well and professionally.

Click On The Job Opportunities Below:

Project Specialist

JOB DESCRIPTION: Project Specialist
DEPARTMENT: Sales
REPORTS TO: General Manager / President
SUPPORTS: Field / Production / Sales / Office
POSITIONS UNDER DIRECT SUPERVISION: N/A

Job Summary: Functional Responsibility

Qualifications:
1) Interpersonal Skills
2) Independence/Self Motivated
3) Computer Skills
4) Relationship Management/Development
5) Problem Solving
6) General Construction Knowledge
7) Adaptability
8) Organizational Skills
9) Reliability
10) Punctuality/Time Management
11) Marketing
12) Multitasking
13) Ability To Make Decisions
14) Foresight To Avoid Problems Before They Occur
15) Scheduling
16) Working In High Volume
17) Clean Driving Record
18)Well Groomed / Pride In Appearance

Functional Responsibilities:

A) Greeting and developing relationships with customers in a positive and professional
manner
B) Providing a positive and memorable experience for all customers
C) Answering all phone calls and return all missed calls received after hours
D) Carrying customers throughout sales process regardless of outcome
E) Following up on unsold jobs
F) Maintains communication with office, production, and managerial staff
G) Maintain project knowledge and availability
H) Advise customers by providing information on products they ask about
I) Working proactively within the team
J) Working in a group towards/obtaining a common goal
K) Obtain deposits by totaling purchases; checks and credit cards for office
L) Gather and record all information from customers
M) Schedule proposal sit at measure call – if not notify office to set proposal
N) Write proposal template for office
O) Maintaining job status on CRM
P) Obtaining correct signatures and initials on contracts
Q) Relaying referrals to office for new lead generation
R) Maintaining cleanliness of office and company vehicles
S) Notifying office when supplies are low
T) Participating in organic lead generation
U) Coordinating sales with production
V) Adhere to company safety guidelines
W) Reports any incidents including damages and injuries immediately to his or her
supervisor
X) Request feedback from customers
Y) Undergo training
Z) Adhere to company policies and procedures

Administrative Assistant

JOB DESCRIPTION: Administrative Assistant

DEPARTMENT: Office

REPORTS TO: General Manager / President

SUPPORTS: Production / Sales / General Manager / President

POSITIONS UNDER DIRECT SUPERVISION: N/A

Job Summary: Functional Responsibility

Qualifications:

Customer Relations
Administrative Support
Interpersonal Skills
Front Desk Operations / Computer Skills
Relationship Management
Problem Solving
Adaptability
Organizational Skills
Reliability
Marketing
Sales
Accounting
Multitasking
Time Management
Ability To Make Decisions
Foresight To Avoid Problems Before They Occur
Scheduling
Working In High Volume, Fast Paced Events

Functional Responsibilities:

Welcoming visitors and customers in a positive and professional manner
Providing a positive and memorable experience for all customers
Answering all phone calls
Return all missed calls received after hours
Gather and conduct all information from customers (see lead call questions)
Schedule all measure calls
Remind customers 24 hrs via phone call and email
Advised customers by providing information on products they ask about
Know how to use the Dispute Resolution Process
Working proactively within the team
Working in a group towards/obtaining a common goal
Process payments by totaling purchases; checks and credit cards
Bank deposits
Write proposals
Passing jobs in your firewall by insuring proposals are fully signed, have a deposit, and shingle color before going over to productions firewall
Putting together pre construction packets for production
Collect mail from post office and mail box
Applying and posting permits
Calling in inspections
Registering warranties
Sending thank you cards to completed jobs
Sending thank you cards with gift cards to referrals and reviews
Make sure office is supplied and clean (see office check list)

Job Type: Full-time

Salary: $52,000.00 – $56,000.00 per year

Benefits:

Dental insurance
Employee discount
100% Employee Health insurance
Paid time off
Retirement Benefits
Life Insurance
PTO

Schedule:

8 hour shift
Monday to Friday

Supplemental pay types:

Bonus pay
Commission pay
Signing bonus

Ability to commute/relocate:

Medfield, MA 02052: Reliably commute or planning to relocate before starting work

(Required)

Experience:

Administrative Assistants & Receptionists: 1 year (Required)
Customer service: 1 year (Required)

Work Location: In person

Residential Project Manager

Job Description Here

Residential Repair Technician