JOB DESCRIPTION: Project Specialist
DEPARTMENT: Sales
REPORTS TO: General Manager / President
SUPPORTS: Field / Production / Sales / Office
POSITIONS UNDER DIRECT SUPERVISION: N/A
Job Summary: Functional Responsibility
Qualifications:
1) Interpersonal Skills
2) Independence/Self Motivated
3) Computer Skills
4) Relationship Management/Development
5) Problem Solving
6) General Construction Knowledge
7) Adaptability
8) Organizational Skills
9) Reliability
10) Punctuality/Time Management
11) Marketing
12) Multitasking
13) Ability To Make Decisions
14) Foresight To Avoid Problems Before They Occur
15) Scheduling
16) Working In High Volume
17) Clean Driving Record
18)Well Groomed / Pride In Appearance
Functional Responsibilities:
A) Greeting and developing relationships with customers in a positive and professional
manner
B) Providing a positive and memorable experience for all customers
C) Answering all phone calls and return all missed calls received after hours
D) Carrying customers throughout sales process regardless of outcome
E) Following up on unsold jobs
F) Maintains communication with office, production, and managerial staff
G) Maintain project knowledge and availability
H) Advise customers by providing information on products they ask about
I) Working proactively within the team
J) Working in a group towards/obtaining a common goal
K) Obtain deposits by totaling purchases; checks and credit cards for office
L) Gather and record all information from customers
M) Schedule proposal sit at measure call – if not notify office to set proposal
N) Write proposal template for office
O) Maintaining job status on CRM
P) Obtaining correct signatures and initials on contracts
Q) Relaying referrals to office for new lead generation
R) Maintaining cleanliness of office and company vehicles
S) Notifying office when supplies are low
T) Participating in organic lead generation
U) Coordinating sales with production
V) Adhere to company safety guidelines
W) Reports any incidents including damages and injuries immediately to his or her
supervisor
X) Request feedback from customers
Y) Undergo training
Z) Adhere to company policies and procedures
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